@article{IJISR-15-036-01,
author = {Baba Hananu and Abdallah Abdul-Hanan and Haruna Abdul-Rasheed},
title = {{Evaluation of the Effects of Information and Communications Technology (ICT) on Quality Customer Service Delivery in the Banking Industry: Evidence from Selected Banks in the Tamale Metropolis}},
journal = {International Journal of Innovation and Scientific Research},
volume = {15},
year = {2015},
pages = {161--174},
issue = {1},
number = {1},
issn = {2028-9324},
url = {http://www.ijisr.issr-journals.org/abstract.php?article=IJISR-15-036-01},
abstract_html_url = {http://www.ijisr.issr-journals.org/abstract.php?article=IJISR-15-036-01},
pdf_url = {http://www.issr-journals.org/xplore/ijisr/0015/001/IJISR-15-036-01.pdf},
document_type={Article},
source={www.issr-journals.org}
}