@article{IJISR-15-104-18,
author = {Haykel BEN KHELIL and Néji Bouslama},
title = {{The relationship between the human factor and the perceived quality of service in the health sector in Tunisia: Case INNTA}},
journal = {International Journal of Innovation and Scientific Research},
volume = {19},
year = {2015},
pages = {244--251},
issue = {2},
number = {2},
issn = {2028-9324},
url = {http://www.ijisr.issr-journals.org/abstract.php?article=IJISR-15-104-18},
abstract_html_url = {http://www.ijisr.issr-journals.org/abstract.php?article=IJISR-15-104-18},
pdf_url = {http://www.issr-journals.org/xplore/ijisr/0019/002/IJISR-15-104-18.pdf},
document_type={Article},
source={www.issr-journals.org}
}